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24 7 Computer Help
Basic Diagnosis Guidelines for Your PC
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...... follow the instruction on the wizard.
If the error messages or the recent history of your PC doesn't provide much information to you, you have to explore your PC in some of the following ways:
1. Scan you system for viruses, Trojan horses, spywares or other malwares.
2. Use a Process Explorer (freeware program) tool. Windows Task Manager shows which processes and files are currently being used and how much memory they are using, but some process names aren't clear. Process Explorer not only gives all this information to you but also tells you which application started a process and which resources that particular application is currently using. It also has a potent search capability that quickly shows which processes have particular handles opened or DLLs loaded so that you can close any unwanted application. Process Explorer works on Windows 9x/Me, Windows NT 4.0, Windows 2000, Windows XP, Server 2003, and 64-bit versions of Windows for x64 processors.
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3. Go through the error log file created by Dr Watson. Dr. Watson is a program that is used to help detect, debug, and log errors that are encountered while Windows or Windows programs are running. It automatically creates a text file when an error is detected. When running Windows 2000 the error is logged under the file "drwtsn32.log" or "user.dmp", and when running Microsoft Windows 95, 98 or ME the file is logged with a .WLG file extension and stored under the WindowsDrwatson or Documents and SettingsAll UsersDocumentsDrWatson folder.
4. If you are having a networking-related problem you can use a Network Diagnostics system utility tool. You can run various tests using this so that it can collect different types of information. It scans your system to see whether you have network connectivity, and whether or not your network-related programs and services are running.
By going through these basic procedures hopefully you will find out what's troubling your PC, and once that is known you can commence treatment.
Source of reference: www.microsoft.com
About the Author Priyanka Agarwal
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