Computer Problem Answer

Dr. Birbals: while entering the pop and SMTP server please take care that it is enter correctly and there are no space in it. In the setting of outlook express, you can save your password, which will save you from the botheration of entering your password again and will also not return this error. However, in case of sending mail through outlook express using Yahoo! Services; it sometime gives this problem, which is specific to Yahoo services only.

I have p3 computer. I have a problem while working on net. Whenever I try to open any site, mantra online opens as a default. Please tell me why does it open as a default and how can I get of rid on it

Dr. Birbals: this is actually not a problem and can be corrected easily by some simple changes in your browser settings. If you are using internet explorer, then simply open the internet explorer and check on the tool menu. Now click on the internet options and in the home page address box, either choose site of your choice or choose about blank. This will help you get rid of this problem. Similarly in case you are using Netscape communicator, then to change the default page, click on edit menu and then click preferences. In homepage location box, either enter the site address of your choice or leave it blank. This simple measure will help you get red of your problem.

I use my computer mostly for audio-CAD work, which is precise; precious I store the whole data on my hard disk. Other members of the family also use the same computer. From the safety point of view, I want to have some reliable backup arrangement that can be updated for additional work from time to time. At present there are about 2500 files that I want to store in the back-up also. Floppy disk are of low capacity, CD drive requires CD-writer and is expensive. So kindly advise suitable mode for backup.

Dr. Birbals: these days the hard disks normally have a large capacity so the easiest solution is to dedicate a specific partition of your hard disk for backing up your files. You can protect them with password and can even hide it so that it is not accessible to anybody. The second solution could be Zip drive, where you can keep your data in large capacity floppies and can even carry them with you. This option is a bit expensive, as you will have to additionally buy external Zip drive. However, the option of CD-writer is the best as you can store a large amount of data on your CD. Besides that the data on a CD is safest.

I have a p3, 667 MHz (based 100 MHz SD RAM) with 64 RAM on HP pavilion. My operating system is windowa’98 SE on 10.2 GB ultra DMA ATA 66 hard drive (about 7GB free space). I have an internet connection from the BSNL. I face a problem--- the system sometime freezes and then neither keyboard nor mouse work. I have to turn the power off. Please guide me whether increasing RAM to 128 will solve my problem'

Dr. Birbals: you must run scandisk first in thorough mode in order to check any problems in your hard disk. if the scan disk does not work properly in windows, then you must run it in DOS mode. If there is any problem, then scan disk will report about it. Moreover, you must also check the result for any bad sector in your hard disk as this could be one of the reasons for your problem. However, if everything is reported fine by scan disk, then the needle of suspicion would go to motherboard of your computer. This you will have to get checked from your hardware vendor. Your problem has nothing to do with increasing the RAM and thus increasing it to 128 MB will not actually solve your problem.

I have p3 500MHz processor, 64 MB RAM, win’98 SE internal modem (Motorola SM56PCI speakerphone). Usually when I try to connect to the internet, I get an error 678 showing the message “dialup network was unable to complete the connection. Double click the connect icon to connect again” and after sometime I am able to connect. Somebody told me that this problem is due to internal modem and if I use an external modem, I may be able to connect the very first time. You have mentioned some techniques to improve the modem. I tried to check my phone line using HyperTerminal, but when I selected direct to com x in “connect to windows”, I did not get the com x properties. I got a blank window instead. When I enter the said terms (ATZ, AT&FDT ISP’s number) it dials using tone dialing that I don’t have. So please tell me what to do with my internal modem to avoid that error and also how I can check my telephone line using HyperTerminal.

Dr. Birbals: this is very common confusion in the minds of many persons that the internal modems are not efficient and gives error. However this is not correct. Though undoubtedly external modems are better in terms of overall performance and ease of use yet the internal modems give identical result as far as the net speed is concerned. Whether it is internal modem or external modem, what is more important is chip set of the modem. If the internal modem good chipset like Rockwell, then there is no problem in it. The problem mentioned by you is not linked to the internet modem and there could be many reasons for such kind of error. Now the technique you are talking about is to check the line conditions and not the modem. So it will really not help you in analysng your modem. However for a precise solution to your problem, please write in detail including the message you get.

Whenever I start my computer I get message: “NO ISDN devices were found. Please install an ISDN device and run the configuration wizard”. I neither had ever installed nor wish to install ISDN device. Kindly advise how to get rid on this message to avoid clicking “OK” ach time.

Dr. Birbals: although for solving your problem information about your operating system and system configuration is necessary. However, it appears that while configuration your internet connection, you had opted for ISDN connection. I think of because of this reason you get the warning for ISDN device. As a solution of this problem either remove the ISDN connection wizard or reconfigure your dial-up networking.

I have windows ME installed on my computer. I want to configure my outlook express to get my mail from my account on rediff.com but I don’t know how to configure. Please tell me what to write in the incoming mail server and the outgoing mail server fields.

Dr. Birbals: rediff mail is a web-based e-mail services, so its pop and SMTP server names are not available. However, for configuring an e-mail account in your e-mail client, the information about these two servers is quite essential. So, practically it is difficult to configure rediff mail account in outlook express.

I have problem with playing the VCDs. It hangs the system, then it play for 4 to 5 seconds and hang again. The HDD and CD ROM drive’s LED glows continuously with full light when it hangs. All other CDs (program and audio) run well. I tried everything I know. I have installed right drivers for the device. My system is p200 MMX, 32 MB RAM, cirrus 5446 VGA with 2MB RAM, creative CD ROM drive and OS is win’95.

Dr. Birbals: this problem is normally occurs in case of low memory. So in order to get rid of this problem you need to increase your memory if possible a better VGA card with higher VRAM. Moreover, you also need to increase the size of the panging file size. Also you should keep a good space on your hard disk free. So the first thing you should try to do is free up some hard disk space. As a rule of thumb you should always keep at least 10 percent of your hard disk capacity always free, though higher is better. If this solves your problem, its well and good, else you would be required to increase the memory.

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Pawan Bangar,

Birbals, (Hbirbals,Seobirbals,Ebirbals,Ibirbals)

#1047,Sector 42-b,

Chandigarh.

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